Heritage Mazda Bel Air

Title: Exceptional Customer Service from Paul G at Heritage Mazda in Bel Air I recently had the pleasure of working with Paul G at Heritage Mazda in Bel Air, and I couldn't be more thrilled with the outstanding customer service he provided. From the moment we walked into the dealership, Paul's kindness and efficiency were evident, making the car-buying experience a breeze. Paul demonstrated a genuine commitment to customer satisfaction by not wasting any time. He quickly ran through the numbers, ensuring transparency and clarity throughout the process. His professionalism and efficiency were greatly appreciated, making the entire transaction smooth and stress-free. What truly set Paul and Heritage Mazda apart was their understanding and consideration for our family situation. With three young children in tow, the dealership went above and beyond by allowing us to bring them into the office while we explored our options for a new vehicle. This family-friendly approach made the entire experience enjoyable for all of us. I want to express my gratitude to Paul G for his exceptional service and to Heritage Mazda for fostering a customer-friendly environment. Thanks to Paul's assistance, I am now the proud owner of a new Toyota Corolla. I have every intention of reaching out to Paul for my future vehicle needs and would highly recommend him to anyone in search of a positive car-buying experience. Thank you, Paul, and the entire Heritage Mazda team!

I can not be any happier with my decision to purchase my 2024 Mazda CX-5 and Jessica Barlow wasn’t anything short of amazing throughout my buying process! Jess was kind, patient and so down to earth, she made me feel like I had the biggest advocate in my corner in finding the car that was perfect for me ! I highly recommend working with Jessica! In addition to Jessica I was also able to work with one of the finance directors, Josh Wolf. Josh was astounding! He made me feel like he truly had my best interest in mind to ensure I was extremely satisfied with the purchase of my new vehicle and able to take advantage of the best available offers. The car buying process can be something most don’t look forward to but the team at Heritage Mazda made it the process smooth and gratifying

Had a Great experience! Justin Craig was an outstanding Consultant! Best car buying experience I've ever had! Cassandra Foss helped me so much with her Financial Expertise! Justin Ledbetter gave me a great experience as well. He lead his team to victory! I've bought multiple cars with Heritage Mazda! And this was the best experience yet! I'll be back!

Wonderful experience at this location, was treated like family from the moment we walked In.Mr. Anthony Harris (Sales & Leasing Consultant) was just amazing, very honest and straight forward with the whole process. He was very knowledgeable about the vehicle we already had our eyes on Definitely will be back to purchase another vehicle. Also Christos in finance was VERY HELPFUL.. no games no gimmicks just honesty. Will definitely be back to purchase another vehicle here. Thanks to the whole Mazda Bel Air staff.

Had service work done today, as in the past very please with how I treated. Work was done in a timely matter I was informed of everything that was being done and had updates on progress. Service writer Sheila was fantastic, she was professional with a pleasant personality. General manager Eugene took time to come over to speak with me to make sure all was well let me know if I needed anything just let him know. Once again they get ⭐⭐⭐⭐⭐ from me

Paul was an exceptional salesperson. He is was very knowledgeable, and thorough throughout the sale’s process. Ensuring that he heard all of my concerns while also offering excellent customer service. I recommend Paul because he is patient & very personable & friendly so he made this process a breeze! I really enjoyed the demonstration on paint protection and the fact that he took his time to explain everything to me in a way that I can understand. The managers Justin & Josh were also exceptional reaching out to me prior to coming in to make sure that I was prepared. Christos was also great for finding me the best rates!